{"product_id":"ing9780071548335","title":"The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company","description":"\u003cp\u003e\u003cstrong\u003eThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAuthor: Michelli, Joseph A.\u003c\/p\u003e\u003cp\u003eFormat: TC\u003c\/p\u003e\u003cp\u003eISBN: 9780071548335\u003c\/p\u003e\u003cp\u003eCondition: Brand New\u003c\/p\u003e","brand":"Sophibooks","offers":[{"title":"Default Title","offer_id":50504630272193,"sku":"ING9780071548335","price":33.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0768\/3997\/7153\/files\/9780071548335.jpg?v=1786930635","url":"https:\/\/sophibooks.com\/products\/ing9780071548335","provider":"Sophibooks","version":"1.0","type":"link"}